Privacy Policy

Our company New Red Sea Aquarium owns and operate this website. Access to and use our website www.newredsea.com and its products are subject to some terms and conditions to make your shopping experience more secure and hassle free.

1. PERSONAL DATA COLLECTION

We record some information given by you from your visit to our site and your registration and browsing of our site in order to provide you with the personalized recommended products and efficient customer service.
The information Includes your name, e-mail address, gender, your account settings, IP, fingerprint data, device information, your billing and shipping address information, phone number, address and credit card information.
At www.newredsea.com, we ensure that your privacy is protected when using our services and take the protection for your personal information very seriously. Once we receive your data transmission, we have technical and organizational strategies in place to help protect your data from unauthorized access, loss, manipulation, etc. We protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.

2.PERSONAL DATA USAGE

Your Personal Information that you willingly provide to us and process it for the following purposes:
  • • To create your personal account at www.newredsea.com
  • • To be able to contact you in the event of any issue with the delivery of your items.
  • • To complete transactions with you.
  • • To know your needs and preferences and recommend personalized products.
  • • To develop, enhance, market and provide products to meet your needs
  • • To improve our services and respond to requests or complaints.

3.COMMUNICATION

For automatically triggered email, SMS, and App push notifications, we may send you a confirmation email or a SMS verification after you register with www.newredsea.com as well as service-related notifications as necessary.
For example:
  • • Your payment confirmation email.
  • • Your order confirmation email.
  • • Your order delivery notice.
  • • Your address change confirmation email.
  • • The frequency of these notifications is closely related to your interaction about your order on our website
We will send group email newsletter, SMS newsletter, and App push notifications after we received your subscription request. The content of such notification contains:
  • • Special offers for subscribers only
  • • New products updated.
  • • Website promotion and coupon.
  • • Products personalized recommendation.
  • • Shopping and wearing, maintenance tips.
  • • Updates of service policy.
  • • You may receive above notifications 2-3 time per week in average. You can unsubscribe at any time

4.COOKIES

Cookie is a small text file that is saved to and during subsequent visits, retrieved from, your computer or mobile device. We use cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties. There are also third-party cookies on our Sites, which we use to collect statistics in aggregate form in analysis tools such as Google Analytics. Some of these cookies may track your behaviour across multiple websites.

5.DO NOT TRACK SIGNAL

We do not alter our site’s information such as data collection when we come across a Do Not Track signal from your browser.

6.MINOR PRIVACY

We do not collect, use, or transfer data to third parties with any data from individual under 18.
We do not alter our site’s information such as data collection when we come across a Do Not Track signal from your browser.

7.PROCESSING OF INFORMATION

You agreed to clearly and fully understand, for the sole purpose that providing you with the personalized recommended products, efficient customer service, and timely news notification. We shall have the right to your personal data or data set for processing, including but not limited to the following any one or a series of operations, such as collecting, recording, organization, construction, storage, adaptive or modify, retrieval, consultation, use, disclosure, dissemination or other use of, arrangement, combination, limit, delete, or destroyed, whether or not the operation using automated means.

8.RIGHT TO OPT-OUT

i) Delete my account

We are committed to provide you with continuous, high quality products and services. But if you want to delete all your data information on our website, we respect your choice and shall fully co-operate. All your information will be completely deleted from the server of www.newredsea.com Shortly after your written request to us via e-mail.

iI) Data Security

We integrate physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is strictly restricted and only some people are granted access to your information to perform a specific job. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate.
You are responsible for maintaining the security and confidentiality of your user name and password of www.newredsea.com. While we use industry-standard precautions to safeguard your personal information, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. But we will do our best to protect your data security. We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone. While to provide your better services, we do work with Third-party Partners.

Our Partner

Contact

  • +971-2-6792 786
  • +971-58-594 7868

Address

4903, Electra Street
Near Seven Emirates
Abu Dhabi, U.A.E